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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elisabeth Osei-kwame

Elisabeth Osei-kwame

July 22, 2024

5  out of  5 rating by Elisabeth Osei-kwame
"Quick, thorough, and easy to talk to"
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Jessie Smith

July 18, 2024

5  out of  5 rating by Jessie Smith
"Honestly the best interaction I've ever had with an insurance company 100% professional very informative and helpful with getting coverage for everything I need 10/10 Highly recommended"
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Ed Veaudry

July 16, 2024

5  out of  5 rating by Ed Veaudry
"Brenda F Flagg’s agency has always taken care of me. Her staff is very knowledgeable, knows my needs and is very responsive."
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Al Verrette

July 16, 2024

5  out of  5 rating by Al Verrette
"Great service with helpful people who make it all very easy."
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Phoenix Humbert

July 15, 2024

5  out of  5 rating by Phoenix Humbert
"Fiona at State Farm is absolutely amazing! Her level of attention was stunning and the details she gave me turned out to be very helpful. Finding the perfect coverage seemed like a walk in the park thanks to her knowledge — all while keeping it easy and stress-free with her friendliness. Fiona didn't stop short of going that extra mile: every question I had found a response from her, and she made sure updates were always timely. If you're looking for insurance, I cannot suggest anyone better than her. Fiona, your service is simply outstanding! Thank you."
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Shannon Tompkins

July 12, 2024

5  out of  5 rating by Shannon Tompkins
"Lately I hate doing anything on the phone. But Fiona and State Farm took care of me honestly and quickly. I was done before I knew it and onto new and less expensive insurance easily."
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Mike Luce

July 12, 2024

5  out of  5 rating by Mike Luce
"Wonderful people, very professional 👏"
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Barbara Snyder

July 5, 2024

5  out of  5 rating by Barbara Snyder
"A mystery charge showed up on my account. I called Krystin and she took care of correcting the problem very, very quickly. I am very happy to be a customer of the Brenda Flagg Agency!"
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Mac Singer

July 3, 2024

5  out of  5 rating by Mac Singer
"Helpful, friendly people giving out reasonable insurance in an unreasonable market. Thank you guys!"
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Sierra Luce

June 28, 2024

5  out of  5 rating by Sierra Luce
"I have been with state farm for over 10 years and love it! Brenda has the perfect mix of friendly and professionalism. I would highly recommend Brenda's agency to anyone. The staff is also super friendly and gets what you need done fast."
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Jelly Fan

June 28, 2024

5  out of  5 rating by Jelly Fan
"I was ineligible but if any time I am eligible I would love to come back and do business with State Farm."
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Nichole Tink

June 19, 2024

5  out of  5 rating by Nichole Tink
"Working with Fiona was a phenomenal experience. When going through something exciting like moving, there can be alot to navigate but working alongside someone like Fiona made it so much easier. She was extremely professional, caring, kind and showed nothing but strong integrity and sense of urgency for me during our discussions. What a wonderful experience, thank you so much for your collaboration and time! Appreciate you!"
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Bam Bigz

June 15, 2024

5  out of  5 rating by Bam Bigz
"Professional, personable and right to the point about what they offer in services and value. Her staff is friendly, personable and professional as well. I am happy with the coverage I have on both my home and my vehicle. 😀👍🏼"
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Kathy Bodley

June 15, 2024

5  out of  5 rating by Kathy Bodley
"Great staff. Very friendly and knowledgeable."
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carl wessing

June 15, 2024

5  out of  5 rating by carl wessing
"They answer my questions very fast and are always very helpful."
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Pavlo Makarenko

June 14, 2024

5  out of  5 rating by Pavlo Makarenko
"I am glad to contact with Brenda Best service!"
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Ronald Reynolds

June 11, 2024

5  out of  5 rating by Ronald Reynolds
"Working for a car dealership, I have to contact a number of different insurance agencies on a daily basis. Brenda was 100% one of the easiest and quickest to deal with. I would definitely recommend her to anyone!"
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Charles Fitzgerald

June 8, 2024

5  out of  5 rating by Charles Fitzgerald
"Review was very informative."
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Michael Larkin

June 3, 2024

5  out of  5 rating by Michael Larkin
"Friend and helpful!"
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hein htet

May 23, 2024

5  out of  5 rating by hein htet
"Brenda and her team always takes care of me house car you name it she and her team is the the one to see"
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Joe Rosaschi

May 20, 2024

5  out of  5 rating by Joe Rosaschi
"Brenda and her team (Krystin) are the best insurance agency in Syracuse. Just this morning Krystin prevented me from losing my auto coverage. This agency is BEYOND efficient and will really help you navigate through the stressors of obtaining insurance coverage."
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Susan Kimber

May 16, 2024

5  out of  5 rating by Susan Kimber
"Great people at this State Farm.... always nice and supportive and knowledgeable. Always go above and beyond..."
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Rosemary Beach

May 11, 2024

5  out of  5 rating by Rosemary Beach
"Best customer service. Brenda is an awesome agent."
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Cindy Bauter

May 9, 2024

5  out of  5 rating by Cindy Bauter
"These ladies are the best. Very easy to work with always very pleasant and professional and quick to return calls. I didn’t have to change agencies when I moved. I would highly recommend this agency."
Profile photo of William Ramsey

William Ramsey

April 26, 2024

5  out of  5 rating by William Ramsey
"Kristyn was great!!! Answered all my questions promptly and with efficiency. Was also able to save me money on my insurance needs. I'd highly recommend State Farm and especially Kristyn with your insurance needs."