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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K Sing

September 25, 2024

5  out of  5
rating by K Sing
"Kristyn is always so helpful and was able to get me a better quote than my previous agency. Thank you Kristyn!"
We responded:
"I am glad that Kristyn was able to help You with your auto insurance and save you some money"
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Leah Bratton

September 16, 2024

5  out of  5
rating by Leah Bratton
"Sierra provided professional, efficient, and friendly help when I bought insurance for my car and my home. She patiently answered all my questions, offered clear information, and followed up quickly as needed. It was a pleasure working with her."
We responded:
"Leah thank you so much for the review and it’s nice to hear that Sierra was able to help you transfer your insurance over to State Farm. Tell all your VT friends! Brenda Flagg Agency State Farm Insurance East Syracuse NY. "
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Mark Walker

September 6, 2024

5  out of  5
rating by Mark Walker
"Extremely prompt and professional service. As so very many national companies now use generic call centers for service it's a pleasure to get such exceptional service locally."
We responded:
"Mark thank you for the great review. We are an actual live people and not a call center. I am glad my team was able to help you out. Brenda Flagg Agency State Farm Agency East Syracuse NY "
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msNiNi Boo

September 5, 2024

5  out of  5
rating by msNiNi Boo
"Kristen is great. Always answer my question and calls. Always friendly great place to do business"
We responded:
"Thank you so much for a great review. Kristyn is a great asset to the agency. We love providing great customer service. It makes us happy when people recognize it. Thank you again. Brenda Flagg Agency State Farm Ins East Syracuse NY "
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Will Young

August 16, 2024

5  out of  5
rating by Will Young
"Kristyn responds quickly and is very thorough in her knowledge and customer service."
We responded:
"Will thank you for the kind words about how attentive Kristyn is to your requests. Thank you for being a State Farm customer. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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Michael Kowalik

August 6, 2024

5  out of  5
rating by Michael Kowalik
"Brenda is always there when we need her we appreciate for everything thank you Brenda Flagg"
We responded:
"Thank you for the great review Mike. Like a good neighbor we are there. Brenda Flagg Agency State Farm insurance East Syracuse NY"
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mathew porter

August 2, 2024

5  out of  5
rating by mathew porter
"Kristyn help me get renters insurance and gave me great feedback on how it could help me in the long run!"
We responded:
"Matthew thank you for the review. I am so glad Kristyn helped you with renters lots of individuals don’t understand the importance of now and in the future. Brenda Flagg Agency State Farm Insurance East Syracuse NY"
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Zach Magnotta

July 23, 2024

5  out of  5
rating by Zach Magnotta
"Tremendous customer service Kristyn and team made process easy to switch! Definitely would recommend to friends and family for all insurance needs"
We responded:
"Zach I am so glad that Kristyn provided you with an easy way to switch your auto and home insurance over to my agency! Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
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Elisabeth Osei-kwame

July 22, 2024

5  out of  5
rating by Elisabeth Osei-kwame
"Quick, thorough, and easy to talk to"
We responded:
"Elisabeth. Thank you so much for the review. Getting car insurance should not be a painful process. Brenda Flagg Agency State Farm insurance East Syracuse NY "
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Jessie Smith

July 18, 2024

5  out of  5
rating by Jessie Smith
"Honestly the best interaction I've ever had with an insurance company 100% professional very informative and helpful with getting coverage for everything I need 10/10 Highly recommended"
We responded:
"Thank you Jessie! It was nice meeting you today. I am glad you are happy with our customer service! Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
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Ed Veaudry

July 16, 2024

5  out of  5
rating by Ed Veaudry
"Brenda F Flagg’s agency has always taken care of me. Her staff is very knowledgeable, knows my needs and is very responsive."
We responded:
"Ed thank you for the kind words about my team! I am glad Kristyn was able to help you with your insurance needs. Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
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Al Verrette

July 16, 2024

5  out of  5
rating by Al Verrette
"Great service with helpful people who make it all very easy."
We responded:
"Al thank you so much for acknowledging my team for their helpfulness and making sure you get your paperwork so you can get your new car! Enjoy! Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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Phoenix Humbert

July 15, 2024

5  out of  5
rating by Phoenix Humbert
"Fiona at State Farm is absolutely amazing! Her level of attention was stunning and the details she gave me turned out to be very helpful. Finding the perfect coverage seemed like a walk in the park thanks to her knowledge — all while keeping it easy and stress-free with her friendliness. Fiona didn't stop short of going that extra mile: every question I had found a response from her, and she made sure updates were always timely. If you're looking for insurance, I cannot suggest anyone better than her. Fiona, your service is simply outstanding! Thank you."
We responded:
"Phoenix thank you so much for the outstanding review of my team member’s expertise in the auto insurance world! I am glad she was able to answer all your questions. Fiona does take time to answer all the questions to make sure you are informed. I think she’s outstanding too! Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
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Shannon Tompkins

July 12, 2024

5  out of  5
rating by Shannon Tompkins
"Lately I hate doing anything on the phone. But Fiona and State Farm took care of me honestly and quickly. I was done before I knew it and onto new and less expensive insurance easily."
We responded:
"Shannon, I am so glad to hear that Fiona helped you quickly and saved you some money on your car insurance. I love to hear when people are very happy after talking to my team. Great customer service! Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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Mike Luce

July 12, 2024

5  out of  5
rating by Mike Luce
"Wonderful people, very professional 👏"
We responded:
"Thanks Mike for acknowledging that I got a great team. Really appreciate your business. Talk to you soon. Brenda Flagg insurance agency State Farm insurance East Syracuse, New York "
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Barbara Snyder

July 5, 2024

5  out of  5
rating by Barbara Snyder
"A mystery charge showed up on my account. I called Krystin and she took care of correcting the problem very, very quickly. I am very happy to be a customer of the Brenda Flagg Agency!"
We responded:
"Barbara I am glad that Kristyn was able to help you out with your situation. Thank you for being a loyal State Farm customer. Brenda Flagg Agency State Farm Insurance East Syracuse NY"
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Mac Singer

July 3, 2024

5  out of  5
rating by Mac Singer
"Helpful, friendly people giving out reasonable insurance in an unreasonable market. Thank you guys!"
We responded:
"I understand fully what you mean. I am glad that we are able to help you with your insurance. Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
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Sierra Luce

June 28, 2024

5  out of  5
rating by Sierra Luce
"I have been with state farm for over 10 years and love it! Brenda has the perfect mix of friendly and professionalism. I would highly recommend Brenda's agency to anyone. The staff is also super friendly and gets what you need done fast."
We responded:
"Thank you Sierra for being such a loyal customer! I so appreciate the great comment about my team! I think they are pretty awesome too! Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
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Jelly Fan

June 28, 2024

5  out of  5
rating by Jelly Fan
"I was ineligible but if any time I am eligible I would love to come back and do business with State Farm."
We responded:
"Thank you so much for those kind words that speaks volumes for my team! I am sure we will see you soon! Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
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Nichole Tink

June 19, 2024

5  out of  5
rating by Nichole Tink
"Working with Fiona was a phenomenal experience. When going through something exciting like moving, there can be alot to navigate but working alongside someone like Fiona made it so much easier. She was extremely professional, caring, kind and showed nothing but strong integrity and sense of urgency for me during our discussions. What a wonderful experience, thank you so much for your collaboration and time! Appreciate you!"
We responded:
"Nichole thank you so much for the kind words on Fiona’s abilities to help you during a time that can be confusing and exciting at the same time. Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
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Bam Bigz

June 15, 2024

5  out of  5
rating by Bam Bigz
"Professional, personable and right to the point about what they offer in services and value. Her staff is friendly, personable and professional as well. I am happy with the coverage I have on both my home and my vehicle. 😀👍🏼"
We responded:
"Thank you so much for such kind words. It was great seeing you again today. Hope Dad enjoyed his piece of cake. Brenda Flagg Agency State Farm Insurance "
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Kathy Bodley

June 15, 2024

5  out of  5
rating by Kathy Bodley
"Great staff. Very friendly and knowledgeable."
We responded:
"Retirement looks good on you. I am glad you came today. I hope you had enough to eat today! Look forward to another event next year! "
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carl wessing

June 15, 2024

5  out of  5
rating by carl wessing
"They answer my questions very fast and are always very helpful."
We responded:
"Thank you Carl. We are always there to answer your questions regarding your auto and home insurance."
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Pavlo Makarenko

June 14, 2024

5  out of  5
rating by Pavlo Makarenko
"I am glad to contact with Brenda Best service!"
We responded:
"Pavlo thank you so much. I am glad I could help you in the State of Pennsylvania. Brenda Flagg Agency State Farm Insurance "
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Ronald Reynolds

June 11, 2024

5  out of  5
rating by Ronald Reynolds
"Working for a car dealership, I have to contact a number of different insurance agencies on a daily basis. Brenda was 100% one of the easiest and quickest to deal with. I would definitely recommend her to anyone!"
We responded:
"Thank you Ronald! We try and get you those insurance cards as quick as possible. Brenda Flagg Agency State Farm Insurance East Syracuse, NY"