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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alyssa A

August 22, 2025

5  out of  5
rating by Alyssa A
"Nate was very helpful with my questions!"
We responded:
"Alyssa I am glad that Nate was able to help you answer your insurance questions. If there is anything else you need don’t hesitate to contact the office Brenda Flagg Agency State Farm Insurance East Syracuse. NY"
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Scott H.

August 21, 2025

5  out of  5
rating by Scott H.
"Sierra was very knowledgeable and helpful and took care of my needs quickly. It was a very pleasant experience."
We responded:
"Thank you, Scott for the great referral. I’m glad that Sierra was able to help you with an auto auto quote on the new vehicle you are thinking of purchasing will take care of you. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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Tyler Allen

August 20, 2025

5  out of  5
rating by Tyler Allen
"Kristyn was such a huge help and very understanding"
We responded:
"Thank you Tyler appreciate the shout out of Kristyn and helping you! Customer service is our priority Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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Leonard DeLucia

August 11, 2025

5  out of  5
rating by Leonard DeLucia
"Nate provided excellent service and answered all my questions while getting insurance on my vehicle. Thank you Nate!"
We responded:
"Thank you so much for the glowing review of Nate! I am glad he took care of your auto insurance and answered all your questions. If you have any questions please don’t hesitate to call the office Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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minet schindehutte

August 11, 2025

5  out of  5
rating by minet schindehutte
"Everyone knows State Farm is one of the top insurance companies. However, unless you are a clients at the Brenda Flagg agency, you do not yet know that State Farm is the BEST. What makes them special is people like Kristyn who goes above and beyond to make sure my requests/questions are answered quickly, professionally and precisely. Kristyn makes me feel that she takes a personal interest in my insurance needs, and that Staye Farm has my back. Choosing State Farm has been one of my best decisions…"
We responded:
"Thank you so much for the great review! My office prides ourselves on great customer service and you are living proof of how we treat our customers all the time. I am glad we were able to help you with your auto insurance and questions. If there is anything else please don’t hesitate to call the office. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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Christine O'kane

August 11, 2025

5  out of  5
rating by Christine O'kane
"Sierra Luce was FANTASTIC! She walked me through my policy and explained every detail. Very patient and an all around pleasure to do business with."
We responded:
"Christine thank you so much for the glowing review. I am glad we were able to help you with your business insurance. If there is anything else we can do please don’t hesitate to give us a call Brenda Flagg Agency State Farm Insurance East Syracuse NY"
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Isaiah Snow

August 8, 2025

5  out of  5
rating by Isaiah Snow
"Kristyn was such a big help, also she was very knowledgeable."
We responded:
"Isaiah thank you so much for the review of my office manager Kristyn. She is very knowledgeable with the insurance industry. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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KS

August 8, 2025

5  out of  5
rating by KS
"Nate was very knowledgeable and helpful with all of my questions"
We responded:
"Thank you so much for the great ratings and highlighting Nate. If there is anything at all you need please don’t hesitate to call the office Brenda Flagg Agency State Farm Insurance East Syracuse NY"
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Theresa Proctor

August 1, 2025

5  out of  5
rating by Theresa Proctor
"I spoke with Nate about a quote. He was very knowledge and helpful."
We responded:
"Theresa I am glad Nate was able to provide you with an auto quote. If you need a quote for Home life insurance or disability, we can help you with that. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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Analiese DeRoberts

July 31, 2025

5  out of  5
rating by Analiese DeRoberts
"I had a great experience here! Fiona was amazing. She is very knowledgeable and kind. She explained everything to me clearly and answered any question I had. Would highly recommend!!"
We responded:
"Thank you so much Analiese for the great review on Fiona. I am so glad that she was able to help you with your auto insurance. If there is anything else please don’t hesitate to give us a call Brenda Flagg Agency State Farm Insurance East Syracuse NY"
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Nancy Reif

July 31, 2025

5  out of  5
rating by Nancy Reif
"Sierra did a great job setting me up with new car insurance!!! Thank you 😊"
We responded:
"Thank you so much ! I am glad Sierra was able to help you switch your auto insurance over to our agency. If there is anything else we can do please don’t hesitate to give us a call Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
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Sarah Keating

July 29, 2025

5  out of  5
rating by Sarah Keating
"We have had a lot going on with new car purchased, new drivers, claims, etc. Brenda is always so helpful and stays on top of everything."
We responded:
"Thank you Sarah! Making sure new drivers are taken care of and educated on their coverages is important and having parents involved is just as important. This is a critical time to have a local agent to sit and review all coverages."
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jill k,oeberle

July 29, 2025

5  out of  5
rating by jill k,oeberle
"Very helpful!! She made a situation into a positive solution;! Thank u!!"
We responded:
"Jill thank you so much for the positive feedback. If there is anything else we can do please don’t hesitate to call. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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Lindsey Wilson

July 28, 2025

5  out of  5
rating by Lindsey Wilson
"Kristen was very helpful and made the experience simple and painless!"
We responded:
"Thank you so much for the review on Kristyn. I am glad she was able to help and make it painless! If there is anything we can do please don’t hesitate to reach out. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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Scott Weldon

July 23, 2025

5  out of  5
rating by Scott Weldon
"Great customer service from Nate. Very quick, responsive and professional."
We responded:
"Thank you so much Scott for highlighting Nate. I am glad that he was able to help you. If there is anything else we can do please don’t hesitate to call the office. Brenda Flagg Agency State Farm Insurance East Syracuse NY"
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Rebekah Wallis

July 22, 2025

5  out of  5
rating by Rebekah Wallis
"Sierra was so helpful and did a great job answering my questions!"
We responded:
"Thank you for highlighting Sierra. I am glad she was able to help you with your homeowners insurance and answer all your questions. If there is anything else we can do please don’t hesitate to call. Brenda Flagg Agency State Farm insurance East Syracuse NY"
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Tim Willson

July 18, 2025

5  out of  5
rating by Tim Willson
"Nate did a great job!"
We responded:
"Thank you Tim! I am glad to know that Nate helped you today! If we can do anything else please let us know. Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
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Emilio Chirico

July 18, 2025

5  out of  5
rating by Emilio Chirico
"Brenda and staff are very personal and efficient . Very pleased with the excellent service they provide. Keep up the good work 🎉 Bridgett"
We responded:
"Thank you Bridgett & Emilio we like helping customers like yourself!"
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Stacey Fiederer

July 17, 2025

5  out of  5
rating by Stacey Fiederer
"I went today to price out new insurance. Sierra was an amazing agent to deal with. Took care of all of my concerns. Even Brenda and another agent helped deal with my situation. This agency will go above and beyond for their customers and their needs. They are worried about the customer first not the sale. What an amazing agency to deal with. They have saved me money and aggravation. I will never leave them now that I have found them."
We responded:
"Thank you so much, Stacy for the glowing review. I’m glad you were able to take care of your auto your home in your license as I always say to people welcome to the family. If there is anything else that you need please don’t hesitate to give the office a call Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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Stephanie Schieferstine

July 11, 2025

5  out of  5
rating by Stephanie Schieferstine
"Nate was very helpful and knowledgeable!!!"
We responded:
"Thank you so much for the great review on my team. Feedback is always appreciated. Brenda Flagg Agency State Farm Insurance East Syracuse NY"
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Dadgrain Garner

July 11, 2025

5  out of  5
rating by Dadgrain Garner
"Sierra is Very knowledgeable and helpful!"
We responded:
"Thank you so much! Glad to hear my team is able to help you with your insurance. Brenda Flagg Agency State Farm Insurance East Syracuse NY"
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Jonathan Nuzzo

July 9, 2025

5  out of  5
rating by Jonathan Nuzzo
"Kristyn was extremely helpful and very quick too. Which I appreciate since I work at a dealership. Too many agents will take long or give a little attitude when a mutual customer decides to pick their vehicle up within an hour or two....but Kristyn made it a great experience and sounded really happy the entire time. Appreciate it!"
We responded:
"I am glad we were able to help you out so quickly Jonathan and you could “hear” we are happy to do it for you. Nice to hear! Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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Mads Nielsen

July 9, 2025

5  out of  5
rating by Mads Nielsen
"Today I worked with Kristen on fixing something with my insurance, she was very helpful and attentive yo the situation at hand!"
We responded:
"Mads I am glad that Kristyn help you out with your issues today. Helping our customers manage the insurance maze is an important priority. If there is anything else we can do don’t hesitate to call the office. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
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Johanna f

July 2, 2025

5  out of  5
rating by Johanna f
"I can’t say enough good things about this office. They are always very responsive, always willing to help, and even go above and beyond by texting reminders for yearly payments. I have never had to wait excessively for anything, and they always are willing to work with me to find the best solution to fit my needs. They have never tried to sell me anything I don’t need, and they have never been pushy. This a great group of individuals. I would highly recommend this office!"
We responded:
"Thank you so much for the glowing review for our office. I truly appreciate the feedback. I’m glad we were able to help you with all your questions and your insurance needs if there’s anything else we can do please don’t hesitate to call the office Brenda Flagg Agency State Farm Insurance East Syracuse, New York "
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Charles Fitzgerald

July 1, 2025

5  out of  5
rating by Charles Fitzgerald
"The past two months have been very stressful trying to get a determination on the damage to my fifth wheel. Once Brenda's staff got involved I got results very quickly. I am grateful for the help and professionalism I received."
We responded:
"Thank you Charles. I do like to sit with my customers every two years to go through their policies to see about coverages and discounts. Making sure everything is what you need for this time in your life and thinking ahead. Brenda Flagg Agency State Farm Insurance East Syracuse, NY "