State Farm® Insurance Agent Brenda Flagg
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paige Sheley
November 14, 2024
5
out of
5
rating by Paige Sheley
"I recently had the pleasure of working with Fiona, and I can't speak highly enough of her service. She was incredibly helpful, taking the time to thoroughly explain all my options and answer my questions with patience and clarity. Not only was she professional and knowledgeable, but her kindness and genuine desire to assist made the entire process seamless. It's rare to encounter such a friendly and attentive individual in customer service—she truly went above and beyond. Highly recommend!"
crimsonxtide50
November 5, 2024
5
out of
5
rating by crimsonxtide50
"Sierra really was helpful, especially when their computer system was being slow , she made sure to get me what I needed."
We responded:
"Computers are suppose to make things move so faster but when they don’t do their job, I am glad Sierra stepped up even more to get you those documents. Thank you Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Jude Desilvio
October 25, 2024
5
out of
5
rating by Jude Desilvio
"Fiona has been great. She has been super helpful with any and all of our questions and/or issues! The option to text is also super helpful! Thank you Fiona for everything! - Michelle and Jude"
We responded:
"I am glad able that Fiona was able to help you with your new vehicle. Texting is so easy! Brenda Flagg Insurance Agency State Farm Insurance East Syracuse NY"
Theresa Pryce
October 21, 2024
5
out of
5
rating by Theresa Pryce
"I needed to update my policy .. Krystin was very helpful and right on point .. thank you for your professionalism and kindness.. i have been with state farm for almost 40 years .. and i will continue .. !!! Thank you again !"
We responded:
"Theresa I am glad that Kristyn was able to help you with updating your policies. Thank you for your 40 yr loyalty. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
michelle kowalik
October 14, 2024
5
out of
5
rating by michelle kowalik
"Everyone get back to you right away and very helpful"
We responded:
"Thank you Michelle. I am glad my team is able to answer all your questions. Brenda Flagg Agency State Farm Ins East Syracuse NY"
K Sing
September 25, 2024
5
out of
5
rating by K Sing
"Kristyn is always so helpful and was able to get me a better quote than my previous agency. Thank you Kristyn!"
We responded:
"I am glad that Kristyn was able to help You with your auto insurance and save you some money"
Leah Bratton
September 16, 2024
5
out of
5
rating by Leah Bratton
"Sierra provided professional, efficient, and friendly help when I bought insurance for my car and my home. She patiently answered all my questions, offered clear information, and followed up quickly as needed. It was a pleasure working with her."
We responded:
"Leah thank you so much for the review and it’s nice to hear that Sierra was able to help you transfer your insurance over to State Farm. Tell all your VT friends! Brenda Flagg Agency State Farm Insurance East Syracuse NY. "
Mark Walker
September 6, 2024
5
out of
5
rating by Mark Walker
"Extremely prompt and professional service. As so very many national companies now use generic call centers for service it's a pleasure to get such exceptional service locally."
We responded:
"Mark thank you for the great review. We are an actual live people and not a call center. I am glad my team was able to help you out. Brenda Flagg Agency State Farm Agency East Syracuse NY "
msNiNi Boo
September 5, 2024
5
out of
5
rating by msNiNi Boo
"Kristen is great. Always answer my question and calls. Always friendly great place to do business"
We responded:
"Thank you so much for a great review. Kristyn is a great asset to the agency. We love providing great customer service. It makes us happy when people recognize it. Thank you again. Brenda Flagg Agency State Farm Ins East Syracuse NY "
Will Young
August 16, 2024
5
out of
5
rating by Will Young
"Kristyn responds quickly and is very thorough in her knowledge and customer service."
We responded:
"Will thank you for the kind words about how attentive Kristyn is to your requests. Thank you for being a State Farm customer. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
Michael Kowalik
August 6, 2024
5
out of
5
rating by Michael Kowalik
"Brenda is always there when we need her we appreciate for everything thank you Brenda Flagg"
We responded:
"Thank you for the great review Mike. Like a good neighbor we are there. Brenda Flagg Agency State Farm insurance East Syracuse NY"
mathew porter
August 2, 2024
5
out of
5
rating by mathew porter
"Kristyn help me get renters insurance and gave me great feedback on how it could help me in the long run!"
We responded:
"Matthew thank you for the review. I am so glad Kristyn helped you with renters lots of individuals don’t understand the importance of now and in the future. Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Zach Magnotta
July 23, 2024
5
out of
5
rating by Zach Magnotta
"Tremendous customer service Kristyn and team made process easy to switch! Definitely would recommend to friends and family for all insurance needs"
We responded:
"Zach I am so glad that Kristyn provided you with an easy way to switch your auto and home insurance over to my agency! Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
Elisabeth Osei-kwame
July 22, 2024
5
out of
5
rating by Elisabeth Osei-kwame
"Quick, thorough, and easy to talk to"
We responded:
"Elisabeth. Thank you so much for the review. Getting car insurance should not be a painful process. Brenda Flagg Agency State Farm insurance East Syracuse NY "
Jessie Smith
July 18, 2024
5
out of
5
rating by Jessie Smith
"Honestly the best interaction I've ever had with an insurance company 100% professional very informative and helpful with getting coverage for everything I need 10/10 Highly recommended"
We responded:
"Thank you Jessie! It was nice meeting you today. I am glad you are happy with our customer service! Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Ed Veaudry
July 16, 2024
5
out of
5
rating by Ed Veaudry
"Brenda F Flagg’s agency has always taken care of me. Her staff is very knowledgeable, knows my needs and is very responsive."
We responded:
"Ed thank you for the kind words about my team! I am glad Kristyn was able to help you with your insurance needs. Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
Al Verrette
July 16, 2024
5
out of
5
rating by Al Verrette
"Great service with helpful people who make it all very easy."
We responded:
"Al thank you so much for acknowledging my team for their helpfulness and making sure you get your paperwork so you can get your new car! Enjoy! Brenda Flagg Agency State Farm Insurance East Syracuse NY "
Phoenix Humbert
July 15, 2024
5
out of
5
rating by Phoenix Humbert
"Fiona at State Farm is absolutely amazing! Her level of attention was stunning and the details she gave me turned out to be very helpful. Finding the perfect coverage seemed like a walk in the park thanks to her knowledge — all while keeping it easy and stress-free with her friendliness. Fiona didn't stop short of going that extra mile: every question I had found a response from her, and she made sure updates were always timely. If you're looking for insurance, I cannot suggest anyone better than her. Fiona, your service is simply outstanding! Thank you."
We responded:
"Phoenix thank you so much for the outstanding review of my team member’s expertise in the auto insurance world! I am glad she was able to answer all your questions. Fiona does take time to answer all the questions to make sure you are informed. I think she’s outstanding too! Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
Shannon Tompkins
July 12, 2024
5
out of
5
rating by Shannon Tompkins
"Lately I hate doing anything on the phone. But Fiona and State Farm took care of me honestly and quickly. I was done before I knew it and onto new and less expensive insurance easily."
We responded:
"Shannon, I am so glad to hear that Fiona helped you quickly and saved you some money on your car insurance. I love to hear when people are very happy after talking to my team. Great customer service! Brenda Flagg Agency State Farm Insurance East Syracuse NY "
Mike Luce
July 12, 2024
5
out of
5
rating by Mike Luce
"Wonderful people, very professional 👏"
We responded:
"Thanks Mike for acknowledging that I got a great team. Really appreciate your business. Talk to you soon. Brenda Flagg insurance agency State Farm insurance East Syracuse, New York "
Barbara Snyder
July 5, 2024
5
out of
5
rating by Barbara Snyder
"A mystery charge showed up on my account. I called Krystin and she took care of correcting the problem very, very quickly. I am very happy to be a customer of the Brenda Flagg Agency!"
We responded:
"Barbara I am glad that Kristyn was able to help you out with your situation. Thank you for being a loyal State Farm customer. Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Mac Singer
July 3, 2024
5
out of
5
rating by Mac Singer
"Helpful, friendly people giving out reasonable insurance in an unreasonable market. Thank you guys!"
We responded:
"I understand fully what you mean. I am glad that we are able to help you with your insurance. Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Sierra Luce
June 28, 2024
5
out of
5
rating by Sierra Luce
"I have been with state farm for over 10 years and love it! Brenda has the perfect mix of friendly and professionalism. I would highly recommend Brenda's agency to anyone. The staff is also super friendly and gets what you need done fast."
We responded:
"Thank you Sierra for being such a loyal customer! I so appreciate the great comment about my team! I think they are pretty awesome too! Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Jelly Fan
June 28, 2024
5
out of
5
rating by Jelly Fan
"I was ineligible but if any time I am eligible I would love to come back and do business with State Farm."
We responded:
"Thank you so much for those kind words that speaks volumes for my team! I am sure we will see you soon! Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
Nichole Tink
June 19, 2024
5
out of
5
rating by Nichole Tink
"Working with Fiona was a phenomenal experience. When going through something exciting like moving, there can be alot to navigate but working alongside someone like Fiona made it so much easier. She was extremely professional, caring, kind and showed nothing but strong integrity and sense of urgency for me during our discussions. What a wonderful experience, thank you so much for your collaboration and time! Appreciate you!"
We responded:
"Nichole thank you so much for the kind words on Fiona’s abilities to help you during a time that can be confusing and exciting at the same time. Brenda Flagg Agency State Farm Insurance East Syracuse, NY"