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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Louis Calender

December 29, 2025

5  out of  5
rating by Louis Calender
"Sierra was most helpful and accommodating . great service !! Louis Calender CDJR Adams NY."
We responded:
"Louis, I’m so glad to hear that Sierra was so helpful and providing you great service today if there’s anything we do please don’t hesitate to reach out to the office. Brenda Flagg Agency 306 E1st st East Syracuse NY 315-410-7801 Licensed in PA NYVT"
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Rich Sewell

December 24, 2025

5  out of  5
rating by Rich Sewell
"I sent a message through State Farm mobile App after business hour. I received a call back the next which I appreciated. The Agent was able to listen to my concern and worked with me to find a remedy. Thank you once again."
We responded:
"Thank you so much for your kind words! We're glad that we were able to assist you promptly and effectively. We appreciate your patience and are always here to help with any concerns you may have. I love that you are able to utilize the State Farm mobile app to get a hold of us. Thanks again for choosing State Farm! Brenda Flagg Agency 306 E 1st Street East Syracuse, NY 315-410-7801 Licensed in PA, NY & VT "
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Ben Mich

December 18, 2025

5  out of  5
rating by Ben Mich
"Sierra was an absolute pleasure to work with!"
We responded:
"Thanks so much for the kind review! Sierra really is a pleasure to work with, and we’re glad she made the process easy. We appreciate you choosing the Brenda Flagg Insurance Agency—if you ever need anything at all, we’re here to help. Brenda Flagg Agency 306 E 1st Street East Syracuse NY Licensed in PA, NY, and VT"
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Judy Breitenbach

December 15, 2025

5  out of  5
rating by Judy Breitenbach
"Kristen and Brenda are always so helpful, and were extremely efficient and quick in helping me get the new insurance card for my brother's new vehicle. I highly recommend them!"
We responded:
"Thank you so much for the kind review! We really appreciate you taking the time to share this. Kristen and I are so happy to hear your feedback—helping you quickly get the new insurance card for your brother’s vehicle is exactly what we’re here for. Thanks again for the recommendation, and please don’t hesitate to reach out if you need anything else! Brenda Flagg Insurance Agency 306 E 1st Street East Syracuse, NY 315-410-7801 Licensed in PA, NY and VT "
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Kyle Payne

December 15, 2025

5  out of  5
rating by Kyle Payne
"I had a crack in my windshield and was starting to panic. I called State Farm and Kristyn answered. Within minutes she had my claim filed and a plan for fixing the glass. It was super fast and easy. I can confirm, Like a good neighbor Kristyn IS there. No muss no fuss and top notch service."
We responded:
"Thank you so much Kyle for the google review. I am glad that she was able to help you with your quote on your vehicle and love the picture. Brenda Flagg Agency State Farm Insurance East Syracuse, New York "
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Jon

December 10, 2025

5  out of  5
rating by Jon
"Sierra did a great job, Easy to work with and a good price"
We responded:
"Thank you so much for your review! We’re glad to hear that you found the process easy and the price competitive. Sierra works hard to make sure our clients get the coverage they need, and your feedback means a lot to us. If you have any questions about your policy or need anything in the future, we’re always here to help. Thanks again for choosing Brenda Flagg Insurance Agency! Brenda Flagg Agency 306 E 1st Street East Syracuse, NY Licensed in PA, NY & VT "
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Kim Bronk

December 8, 2025

5  out of  5
rating by Kim Bronk
"Great customer service!!!"
We responded:
"Thank you for acknowledging our great customer service truly appreciate the feedback. If there is anything we ever can do for you please don’t hesitate to call us. Brenda Flagg Insurance Agency 306 E 1st St EastSyracuse, NY Licensed in PA, NY & VT "
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Christina Deyo

December 5, 2025

5  out of  5
rating by Christina Deyo
"Sierra provided an insurance proof in just over an hour of our request. Very helpful."
We responded:
"Thank you for your kind feedback! We're glad to hear that Sierra was able to provide your insurance proof quickly and was very helpful. We appreciate you taking the time to share your experience! Brenda Flagg Insurance Agency 306 E 1st Street East Syracuse, NY 13057 Licensed in PA, NY & VT "
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D W-V

December 5, 2025

5  out of  5
rating by D W-V
"Kristyn was wonderful to deal with for life insurance. She was very knowledgeable on the different policies and was willing to work with me within my needs. She took the time to go ver the information with me, in which made me feel comfortable. Thank you for this experience!"
We responded:
"Thank you so much for your feedback! We’re delighted to hear that Kristyn provided such a positive experience with your life insurance needs. Her knowledge of the different policies and her willingness to tailor options to fit your situation are exactly what we strive for at Brenda Flagg Insurance Agency. We’re glad she took the time to go over everything with you and made you feel comfortable throughout the process. Thank you for trusting us with your life insurance, and please don’t hesitate to reach out if you have any further questions or need assistance in the future! Brenda Flagg Agency 306 E 1st Street East Syracuse, NY 13057 Licensed in PA, NY & VT "
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ALFIE LA ROCCA

November 26, 2025

5  out of  5
rating by ALFIE LA ROCCA
"With a high level of professionalism and product knowledge, Sierra help me navigate a complex insurance need involving multiple properties and and autos. Thanks again, Sierra!"
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Sierra was able to help you navigate your insurance needs across multiple properties and auto policies. She truly is knowledgeable and dedicated to finding the right solutions for our clients. We appreciate your trust in our agency and look forward to continuing to serve you. If you ever have questions or need assistance with anything, please don't hesitate to reach out! Thank you again for choosing Brenda Flagg Insurance Agency. 306 E 1st St East Syracuse, NY 315-410-7801 Licensed in PA, NY, VT"
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Viola Kinsey

November 26, 2025

5  out of  5
rating by Viola Kinsey
"IM VERYHAPPY TO BRENDA AND STAFF FOR ALL THEY DO FOR ME AND FAMILY VERY LOVING AND CARING TEAM GOD BLESS U ALLFOR YOUR SERVICE HAPPY THANKSGIVING"
We responded:
"Thank you so much for your kind words and for being part of our insurance family! We truly appreciate you and your family, and we're honored to serve you. Your thoughtfulness means the world to our entire team. We wish you and your family a wonderful and Happy Thanksgiving as well! God bless you, and thank you again for trusting us your insurance needs. Brenda Flagg Insurance Agency 306 E 1st Street East Syracuse NY 315-410-7801 Licensed in PA, NY & VT"
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kristen michelson

November 26, 2025

5  out of  5
rating by kristen michelson
"Sierra has been extremely helpful getting us set up with new policies for our recent move to NY. She has taken the time to really understand what we need and ensure that we have no gaps in coverage during our transition. Thank you, Sierra!"
We responded:
"Thank you so much for taking the time to leave us this great review! We're so glad Sierra could help make your move to NY smoother by ensuring you had the right coverage in place with no gaps during your transition. Moving can be stressful, and we know how important it is to have someone who takes the time to truly understand your needs. Sierra is wonderful at that, and we're thrilled she could provide you with that level of service. Welcome to New York! If you ever have questions or need anything as you settle in, please don't hesitate to reach out. We're here to help! Thank you again for choosing Brenda Flagg Insurance Agency 306 E 1st St East Syracuse, NY 315-410-7801 Licensed in PA, NY & VT"
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Joshua Butler

November 26, 2025

5  out of  5
rating by Joshua Butler
"Where to start with our experience with Sierra and state farm. My wife and I are owners of three businesses and quite honestly our Insurance premiums are just out of control. State farm believe it or not was a cold call to us to start. I ALWAYS just hang up, because normally an Insurance agent just wants you to do all the work, and they sell the policy. When Sierra called I was short with her at first and said if you want this businesses you will have to earn it. Sierra went above and beyond for us, and we saved literally thousands for better coverage! I can't recommend Sierra and state farm enough!! 5 stars!"
We responded:
"Thank you so much for sharing your experience and for giving Sierra the opportunity to earn your business! We completely understand how frustrating out-of-control insurance premiums can be, especially when you're managing three businesses. Sierra is truly dedicated to going above and beyond for our clients, and we're thrilled to hear that she was able to save you thousands while providing better coverage. That's exactly what we strive to do—work hard to find the right solutions rather than just selling a policy. We're honored that you took the time to leave us this 5-star review, and we truly appreciate your trust in Sierra and our agency. If you ever need anything or have questions as your businesses continue to grow, please don't hesitate to reach out. Thank you again for choosing the Brenda Flagg Agency 306 E 1st St East Syracuse NY 315-410-7801 Licensed in PA, NY & VT"
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Greg Pizzari

November 24, 2025

5  out of  5
rating by Greg Pizzari
"Kristyn, in Brenda's office is an outstanding representative for State Farm. She ALWAYS responds to my insurance needs quickly and professionally."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kristyn consistently provides you with quick and professional service. We appreciate your trust in State Farm and look forward to continuing to assist with your insurance needs! Brenda Flagg Agency 306 E 1st Street East Syracuse, NY 13057 315-410-7801 Licensed in PA, NY and VT"
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Kelly Hein

November 21, 2025

4  out of  5
rating by Kelly Hein
"Worked with Sierra to insure a new property. We laughed together while navigating insurance company's silly red tape. All worked out in the end. She may hate me, but I definitely appreciate her."
We responded:
"Kelly: Thank you so much for your kind words! Sierra loved working with you too, and a little laughter definitely makes navigating the red tape a lot easier. We're thrilled everything worked out smoothly with your new property insurance. We appreciate your patience and sense of humor throughout the process! If you ever need anything else, don’t hesitate to reach out. Brenda Flagg Agency 306 E 1st Street East Syracuse, NY 315-410-7801 Licensed in PA, NY, & VT "
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Danielle Ezman

November 19, 2025

5  out of  5
rating by Danielle Ezman
"I have been with State Farm since I could drive. Always fast service by Kristyn. It is a pleasure working with her! Thank you."
We responded:
"Thank you so much for your kind words and loyalty! We're thrilled to hear that Kristyn has consistently provided you with fast and excellent service. It's a pleasure working with you as well, and we look forward to continuing to support you for many years to come! Brenda Flagg Agency Licensed in PA, NY & VT East Syracuse, NY 13057 315-410-7801"
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IbleedINC

November 14, 2025

5  out of  5
rating by IbleedINC
"I had a awesome time today exploring my insurance options with a wonderful woman named Kristyn. She answered all my questions and made sure I was well taken care of. All in only a few minutes!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kristyn provided you with excellent service and helped you explore your insurance options quickly and thoroughly. We appreciate your trust and look forward to assisting you again in the future! Brenda Flagg Insurance Agency Licensed in PA, VT, & NY East Syracuse, NY 13057 315-410-7801 "
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Patrick Bullion

November 14, 2025

5  out of  5
rating by Patrick Bullion
"Always great seeing Brenda and Kristen. They answer every question in layman's terms and project future concerns"
We responded:
"Patrick: Thank you so much for those kind words. The insurance maze is crazy however I want everyone to know simply what they have and how to protect the now and the future. Look forward to our next two year meeting. "
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John Bryan

November 7, 2025

5  out of  5
rating by John Bryan
"Not only was I able to add my family to my account, we got $300+ savings per month!"
We responded:
"Thank you so much for sharing this fantastic news! We're thrilled that we could help you bundle your family's coverage together and save over $300 per month – that's incredible! It's always our goal to make sure our customers get the best value while protecting what matters most. We truly appreciate you taking the time to leave this review and for trusting the Brenda Flagg Insurance Agency with your family's insurance needs. If there's ever anything else we can help you with, please don't hesitate to reach out at (315) 410-7801. Thank you for being part of our agency family! Brenda Flagg Insurance Agency Licensed in PA, NY and VT (315) 410-7801 East Syracuse, NY "
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Megan Williams

October 31, 2025

5  out of  5
rating by Megan Williams
"Sierra was professional and helped us find better insurance at a lower rate than we had been paying. Thank you for helping us."
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled that Sierra was able to help you find better coverage at a lower rate. She's a valuable part of our team, and we'll be sure to pass along your kind words. We appreciate your trust in our agency and look forward to continuing to serve your insurance needs. If you ever have questions or need anything, don't hesitate to reach out at (315) 410-7801 or stop by our office at 306 E 1st Street in East Syracuse. Thanks again for choosing Brenda Flagg Insurance Agency! Licensed in NY, PA & VT State Farm Insurance East Syracuse, NY "
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Sierra Luce

October 31, 2025

3  out of  5
rating by Sierra Luce
"I'm so happy I chose State farm for my life insurance"
We responded:
"Thank you Sierra for being such a loyal customer! I so appreciate the great comment about my team! I think they are pretty awesome too! Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
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kristen m

October 28, 2025

5  out of  5
rating by kristen m
"Kristyn was knowledgeable and friendly. Although its time consuming I was happy with the experience and overall pricing!"
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Kristyn provided you with knowledgeable and friendly service. She takes great pride in making sure our clients feel well-informed and cared for throughout the process. We understand that insurance conversations can be time-consuming, and we truly appreciate your patience. Our goal is always to ensure you have the right coverage at a great price, and we're so glad you're happy with both the experience and your pricing! If you ever have questions or need anything in the future, please don't hesitate to reach out. We're here for you! Thank you for choosing Brenda Flagg Insurance Agency! Brenda Flagg Insurance Agency (315) 410-7801"
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Chris Hulchanski

October 23, 2025

5  out of  5
rating by Chris Hulchanski
"Brenda and her staff are always incredibly helpful and truly look out for their customers and have guided us through helping us save money wherever they could. I work with Kristyn a lot and she couldn't be more helpful."
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Kristyn has been so helpful in working with you. Our team is dedicated to making sure our customers get the best coverage at the best value, and it's wonderful to know that's coming through. We truly appreciate your trust in us and look forward to continuing to serve you and your family's insurance needs. If you ever need anything, don't hesitate to reach out – we're always here to help! — Brenda Flagg Insurance Agency Licensed in PA, NY & VT State Farm Insurance East Syracuse, NY "
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Jody Auto

October 21, 2025

5  out of  5
rating by Jody Auto
"Nathan was quick and easy with sending over my customers documents thanks Nathan you made is easy"
We responded:
"Thank you so much for highlighting Nate’s customer service. We strive for excellent customer service and you have just confirmed we are on the right track. Brenda Flagg Agency State Farm Insurance Licensed in PA, NY, and VT East Syracuse, NY"
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Monica Tenenbaum

October 16, 2025

5  out of  5
rating by Monica Tenenbaum
"Kristyn is such a pleasure to work with!"
We responded:
"Thank you so much for the kind words! Kristyn is truly a treasure, and we're so lucky to have her on our team. She brings that same care and dedication to every client she works with. We appreciate you taking the time to share your experience, and we're here whenever you need us! ⭐ Brenda Flagg Agency Licensed in PA NY and VT State Farm Insurance East Syracuse, NY "